Donation Help

Need to cancel your recurring donation?

In case you need to cancel your weekly, monthly, or yearly donation (at any time), you’ll be able to do so by logging into your PayPal account. Click Here

How do I cancel a recurring payment, subscription, or automatic billing agreement I have with a merchant?

Here’s how:

  1. Log in to your PayPal account Click Here.  Use the email address you used to login to PayPal in order to cancel reoccuring donation.
  2. Click Profile (the gear icon) on the top right corner of the page.
  3. Click Pre-approved payments under “Payment settings”.
  4. Select the merchant (Broad Rock Baptist Church) whose agreement you want to cancel, and click Cancel.
  5. Follow the instructions to cancel the agreement.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement.
If you can’t contact the merchant, please call us. Here’s how:

  1. Go to the PayPal website.
  2. Click Help at the top of the page.
  3. Click Call Customer Support.
  4. Click contact us without logging in for our Customer Service phone number.

Please note a subscription can be cancelled up until the day before the next scheduled payment in order for you not to be charged.